Attendance Policies

Make-Up Lessons and Classes
There are no make-up lessons if a student misses a lesson or a class.

Lateness
If a student is late, teachers are not required to stay late to make up the time.

Rescheduling
On the Monthly Membership, Students are enrolled into a weekly lesson time with your teacher since because we want you to form strong relationships and have consistency. Since your teacher will always be here for your lesson time, we will not reschedule private lessons and instead offer the flexibility to enroll into our unlimited Group Make-Up Classes.

On the Prepaid Lesson Package, Students may reschedule all lessons with 24-hours notice to the Sage Music Office or directly to the teacher.

In an emergency, should no other teacher be available to cover your lesson time, your teacher will reschedule your lesson.

Group Classes may not be rescheduled.

Payment Policies

Billing

Monthly Plan:
Credit cards will be automatically charged on the 1st day of each month. Student agrees and authorizes Sage Music to automatically charge for the student’s lessons each month. It is the student’s responsibility to maintain a valid credit card to be kept on file by Sage Music. Failed payments that become more than 14 days late will be subject to collection, and late fees.

Prepaid Package:
Package must be paid in full at time of purchase by credit card, cash, or check.

Semester Plan:
Semester plans must be paid in full before the semester begins by credit card, cash, or check.

Classes:
Classes must be paid in full before the first day of class by credit card, cash, or check.

Expiration

Prepaid Package.
Lessons purchased as a prepaid package will expire. The 5 Lesson package will expire 3 months after date of purchase. The 10 lesson package will expire 6 months after the date of purchase.  Refunds will not be provided for any lessons not used before the expiration date of the prepaid package.

Refunds and Credits
Sage Music does not offer refunds or credits for missed lessons or classes.

Late Payment
Accounts that are not paid by the 15th day of each month will be subject to a 15 percent late payment fee.

Automatic Payments
Students on Monthly or Semester Payments will be automatically renewed and charged on the first day of the next month or semester, respectively, unless they have cancelled according to the Cancellation Policy described herein.

Term of Service

Continuity and Automatic Renewal
By registering for lessons at our school, you are agreeing to be continually enrolled in our classes and agree to make payments for the time that you are enrolled according to the payment and attendance policies above, until you decide to cancel your lessons and notify us of your intent to cancel pursuant to the Cancellation Policy described herein.

Cancellation Policy

Monthly plan:
We require least 15 days advance written notice of your next billing date to cancel. Otherwise, the next monthly payment will be due in full. For example, if your next billing date is December 1, and you cancel on November 18, you will be charged for December in full.

Prepaid Package:
Cancellation is not required for prepaid packages. Lessons expire as noted above.

Semester Package:
We require at least 15 days written notice before the next semester begins.  For example, if your next billing date is February 1, and you cancel on January 20, you will be charged for the next semester in full.

Classes:
Cancellation is not required for classes.

Photo release policy

Students agree that Sage Music will retain all copyright and intellectual ownership rights of all photographs, videos, and other media taken of students used for marketing or promotional efforts without any compensation to the students.  Students who wish not to be photographed must sign a written release before their first lesson.